Leadership and Case Management Essentials

Learn how to assign cases strategically, monitor workload, and ensure investigations are thorough, timely, and professionally managed.

Team Performance and Personnel Oversight

Develop the skills to coach, evaluate, and lead your team — from difficult employee interactions to fostering teamwork and accountability.

Investigative Review and Quality Assurance

Gain practical tools for conducting investigative reviews, evaluating reports and warrants, and maintaining high standards across your unit.

About the Course

Effective supervision of investigative personnel is one of the most challenging — and most critical — roles in law enforcement. This course equips supervisors with the tools, strategies, and confidence needed to lead investigative teams, improve case outcomes, and build a cohesive, high-performing unit. Supervisors of investigative units are responsible not just for assigning cases, but for managing workflow, evaluating performance, ensuring investigative integrity, and fostering teamwork among detectives and support personnel. This course takes a practical, real-world approach that empowers participants to manage these responsibilities with clarity and professionalism. Participants will engage in a full-day, interactive training that covers: - Tools and techniques for managing investigative assignments and unit workload - Case management and tracking skills that keep investigations moving forward - Principles of effective unit oversight, including performance evaluation, documentation, and case review - Best practices for conducting investigative meetings and maintaining clear records - Strategies for managing personnel issues, including coaching difficult employees and corrective actions - Tools for building strong, collaborative teams that support investigative success - Approaches for handling contacts with victims, defendants, and families with professionalism and respect - Case assignment models and rotation strategies to balance skill sets and workload - Methods for reviewing warrant documentation and investigative reports for quality and consistency Who Should Attend: - First-line supervisors responsible for investigative personnel - Sergeants and corporals overseeing case assignments - Mid-level commanders tasked with case review and unit performance - Investigators transitioning into supervisory roles - Members of the criminal justice community seeking to enhance leadership skills in investigative contexts

Meet Sergeant Jacqueline Lee Hearon

Sergeant Jacqueline Lee Hearon brings extensive real-world experience and instructional expertise to this course, making complex forfeiture laws clear, practical, and actionable. Professional Background: - Supervisor, Economic Crime Task Force & Fraud Unit Brevard County Sheriff’s Office - Instructor with 10+ years at the Brevard Community College Police Academy - Certified Fraud Examiner (CFE) - Certified Financial Crimes Investigator (CFCI) - Active ACFE member and recognized expert in financial and fraud investigations Sergeant Hearon’s instruction bridges the gap between statute and practice—equipping participants with the confidence to apply Florida’s Asset Forfeiture Law correctly and effectively in the field.

Course Curriculum

  1. 1

    Introduction to Investigative Supervision

    1. (Included in full purchase)
    2. (Included in full purchase)
  2. 2

    Case Management and Workload Strategies

    1. (Included in full purchase)
  3. 3

    Performance Evaluation and Team Accountability

    1. (Included in full purchase)

What People Are Saying

Read testimonials from participants who have enhanced their leadership skills and investigative unit management through this course.

The instructor was fantastic. She walked right through the course in an order that made sense, esp. for a supervisor new to being in charge of an investigative unit. The course material was excellent. Great job on this course.
State of Florida Officer

Florida

Thank you for the class, being a new supervisor to CID this class was very beneficial.
Virginia Officer

Virginia

Ready to Lead Investigative Teams Effectively?

Join this course today to equip yourself with the skills needed to supervise investigative units confidently. Take the next step towards enhancing your leadership in law enforcement.

$224.00